Shipping policy
Order Processing Time
At TacTone, we carefully prepare every order before it is shipped.
Orders are processed within 1–3 business days after purchase.
Once your order has been shipped, you will receive a confirmation email with your tracking information so you can follow your delivery.
Delivery Times
Estimated delivery times after your order has been shipped:
🇺🇸 United States:
6–10 business days
🇨🇦 Canada:
7–16 business days
🇳🇱 Netherlands:
2–5 business days
Please note that delivery times are estimates and may vary slightly depending on your location, local carrier delays, holidays, or customs processing.
Order Tracking
Once your order ships, you will receive a tracking number by email.
You can use this tracking number to monitor your package throughout the delivery process.
If you have any questions about your order, our support team will be happy to help.
Shipping Confirmation
After your order is processed and shipped, you will receive an email confirmation containing your tracking details.
Please make sure your shipping information is correct at checkout, as we are unable to modify delivery details once an order has been dispatched.
Delayed Orders
Although we work hard to ensure your order arrives within the estimated timeframe, unexpected delays may occasionally occur due to:
- Carrier delays
- Weather conditions
- Customs processing
- High shipping demand periods
We appreciate your patience and understanding.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping costs may apply for resending the package.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team.
We are always happy to assist you.
